The first time I heard my grandfather talk about Rule # 13 was when I was 10. He was talking to some guests at our place and emphasizing on the lack of professionalism people tend to have in work-places in Pakistan, especially when it comes to following up and reverting back on a job assigned.
I think the seed was sowed then, which is why from the day that I started working, my email turn-around-time is about 2 mins. Even if I don't know the answer to what is asked of me, I still write back and let the person on the other end know that I have "heard" them and I will get back to them.
It would be a great loss to the community if I don't pass on all of the 15 Golden Rules of a successful Work-Place (which by the way very well apply at home too!), that I have inherited from my Grandfather. He himself is still known very well for his professionalism and discipline.
So, taking it from the top:
RULE #1 : If you open something, close it.
RULE #2: If you unlock something, lock it.
RULE # 3: If you break something, fix it.)
RULE # 4: If you can't fix it, find somebody who can.
RULE # 5: If you borrow it, return it.
RULE # 6: If you use it, take care of it.
RULE # 7: If you make a mess, clean it up. (My 3 yr old is already trained on this now)
RULE # 8: If you move it, put it back.
RULE # 9: If it belongs to someone else and you want to use it, ask permission.
RULE # 10: If it doesn't concern you, mind your own business (Shout to All Pakistani Ladies!)
RULE # 11: If a problem needs solving, don't fight it, solve it.
RULE # 12: If you can improve something, do it
RULE # 13: If asked to do something, always revert back in good time. It does not matter if the job has been "done" or "not done". (My professional Mantra!)
RULE #14: Don't leave unnecessary things around your work area.
RULE #15: Keep the atmosphere in the work area fresh.
These rules were actually circulated at my grand fathers work place by him, when he was an engineer at the Attock Oil Company in Rawalpindi.
These are universal best practices that were written perhaps 3 decades ago, but are as valid to any work place or home environment even today and for years to come.
P.S : the comments in the brackets are the granddaughter's comments are not part of the original 15 commandments from the Grandfather. And yes, that is my grandfather from his recent book launch ceremony :)